Proclaimer
The municipality of Helmond is responsible for the content of our corporate website. We do our utmost best to keep this content up to date and accurate. If you despite our efforts still find information that is not correct or old, please let us know.
You can sent your findings to webcare@helmond.nl
Privacy
We deeply value your privacy and the protection of it. That is why appreciate the fact that you visit our website, but we not need to know your name or other things. Information about your visit to our website (like the IP address of your computer) are only used to support technical decisions and statistical processing and never used to identify individuals.
The information provided for information requests or e-mail is used solely for handling the application or response and then destroyed.
Cookies and Google Analytics
In order to better match our website to the needs of our visitors (where are you looking for, which pages are well-visited and which ones do not etc.) we use Google Analytics. We hereby process personal information from our visitors with cookies. To ensure that your privacy is protected, we have taken the 4 steps (measures) required by our Personal Data Protection Act(Wbp):
- We have concluded an editorial agreement with Google;
- We have chosen to mask the last octet of the IP address;
- We turned off ‘share data’
- We do not use other Google services in conjunction with the Google Analytics cookies
Regarding e-mail we have the following proces:
- The municipality of Helmond has a general e-mail address gemeente@helmond.nl. Large projects will announce separate e-mail addresses
- We make sure that your e-mail arrives at the appropriate department and you will receive a response within five (working)days. When you sent an e-mail to our general e-mail address (gemeente@helmond.nl) Then the content of your mail will be looked into. If the content require to be registered (in connection with legal procedures and time limits), you will receive a receipt by mail, which department will process your apply
- In general, simple questions are answered as soon as possible by e-mail or phone. More complex questions are formally registered and receive the same treatment as an incoming letter. For this category of questions, though, there is a formal six-week deadline, but in general, we will answer your question earlier.
Internetlinks
On our website we refer to various websites of third parties. The municipality of Helmond is not responsible for the content of these websites and can not be held liable for the consequences of using the information on these websites.
Copyright
All information on this website in any form whatsoever (texts, forms, images, maps, audio and video clips etc.) is owned by the municipality of Helmond, unless otherwise stated. You may only store the information for your own use. Quotes may only be provided with source reference. Nothing may be disclosed and / or reproduced without the written permission of the municipality of Helmond.
The digital sending of (request) forms is useful. We remind you that e-mail messages can be read by others. We do not accept liability for this.