Waste bins

• Check DeAfvalApp or Milieu Centraal for detailed information.

• View your waste disposal records for residual waste. Only the main resident can access this information.

• Place your bin(s) on the sidewalk with the wheels and handles facing the street.
• Make sure the lid is fully closed. Do not place garbage bags or boxes on or next to the bin.
• Place your bin(s) before 7:30 AM on collection day. You can also put them out the night before from 10:00 PM.
• Put only the correct waste in the bin. If unsure, check Milieu Centraal for detailed information.
• Make sure waste is not stuck inside the bin. If the bin cannot be emptied properly, the collection service will not return for a second attempt.
• After collection, bring your bin back to your property as soon as possible.
• Important: Your waste bin(s) cannot be visibly stored in your front yard or driveway.

If waste is stuck or frozen, the bin cannot be emptied properly. Loosen the waste and place the bin outside again on the next collection day.

If your bin was not emptied at all, it was either placed too late or contained incorrect waste. In this case, bring the bin back inside and put it out correctly on the next collection day. The collection truck cannot return for unemptied bins.

Follow the instructions on the note.

• Is your bin broken or is the chip not working? Contact us.
• Did you put the wrong waste in the bin? Remove the incorrect waste and put the bin out again on the next collection day.

Not sure what goes in the bin? Check DeAfvalApp or Milieu Centraal for detailed information.

What should I do if my bin is missing?

Report it to us immediately using the button below (Dutch online form). You will receive a response within two weeks. If your bin is missing, we will replace it for free.

Please be aware: If someone else is using your missing residual waste bin, you will still be charged for the disposals. Report it immediately so we can deactivate the chip and prevent further use.

Yes, but only if it is a paper bag, or a biodegradable plastic bag with the seedling logo.

Do not use regular plastic bags in the GFT bin. You can also put food and organic waste directly in the bin.

• Do you have private waste bins at your home? Leave them empty, clean, and stored in a closed space at your property.
• Do you live in an apartment or De Veste and use shared waste bins? Leave the waste pass / afvalpas inside the home. If you have a key for the waste bin area, leave it there as well (for example, on the kitchen counter or in a drawer).

Request an exchange of your waste bin here. This can be done at any time. You can also call us during office hours at 14 0492.

Good to know:

• Exchanging a bin may involve costs (see below).
• Do you live with others? Only the person responsible for the waste tax can request a bin exchange.
• On the agreed exchange date, place the empty bin outside before 7:30 AM, as close to your front door as possible, in a clearly visible spot.
• You do not need to be home for the exchange.

Costs

• Moving? You can exchange your bins once for free within two months.
• Moving into a newly built home? You can request new bins once for free within two months of moving in.
• All other exchanges cost €30.

Is your bin broken?

Call us at 14 0492.

• Click here for the waste collection fees.